1. What makes PARTYKLES different?
PARTYKLES designs luxury exclusively for children. Every creation is thoughtfully crafted for the imagination, movement, and wonder of childhood, using the finest fabrics, impeccable tailoring, and exceptional craftsmanship. Because childhood's most treasured moments deserve nothing less than true luxury.
2. Are your garments handcrafted?
PARTYKLES creations feature intricate hand embroidery and artisanal detailing, brought to life by skilled craftsmen with exceptional precision and care. Every garment is thoughtfully constructed ensuring that every stitch reflects our commitment to quality, craftsmanship, and timeless luxury.
3. Are your fabrics safe for children?
Yes. We carefully select premium fabrics that are gentle on children’s skin while ensuring comfort and durability.
4. Are your garments comfortable for long celebrations?
Absolutely. Our garments are designed to combine elegance with ease of movement, so children remain comfortable throughout the day.
Sizing & fit
1. How do I choose the right size?
Our garments are designed to fit true to size. We recommend referring to our Size Guide and selecting the size based on your child's body measurements rather than age for the most accurate fit.
2. What if my child is between sizes?
If your child falls between two sizes, we recommend choosing the larger size for added comfort and room to grow, especially for occasion wear.
3. Do your garments have room for alterations?
Yes. Most of our garments include sufficient seam allowance, allowing minor alterations by a professional tailor for a more personalised fit.
4. Do you offer custom sizing?
Yes. Select styles can be tailored for the perfect fit. Please contact our team before placing your order.
Washing & Care
1. How should I care for my PARTYKLES garment?
Every PARTYKLES creation is crafted using premium fabrics and intricate embroidery. To preserve its beauty, structure, and finish, we recommend professional dry cleaning only. Please avoid machine or hand washing.
2. Why is dry cleaning recommended?
Our garments feature handcrafted embellishments, and impeccable tailoring that require specialised care. Professional dry-cleaning helps preserve the integrity of the fabric, embroidery, and construction, ensuring your PARTYKLES garment retains its luxurious finish and can be cherished for many special occasions.
3. Are PARTYKLES garments designed to last?
Every PARTYKLES creation is made to preserve its beauty over time, each piece is designed to become a cherished keepsake, celebrating family occasions and creating memories that can be lovingly passed down.
Delivery
1. What if I entered an incorrect shipping address?
If you notice an error in your shipping address, please contact us as soon as possible. If your order has not yet been dispatched, we will be happy to update the address. Once the order has been shipped, we will do our best to assist; however, we cannot guarantee address changes after dispatch.
2. What if my order arrives damaged?
While every PARTYKLES order is carefully inspected and securely packaged before dispatch, if your order arrives damaged, please contact our Customer Care team within 48 hours of delivery with photographs of the package and garment. We will review the issue promptly and provide an appropriate resolution.
Returns & Exchanges
1. Can I return or exchange an item purchased from PARTYKLES?
As every PARTYKLES piece is thoughtfully handcrafted with intricate detailing, we do not offer returns, exchanges, or refunds once an order has been placed.
2. Why don't you accept returns or exchanges?
Each garment is made to order and many of our designs are customised or produced specifically for your order. This helps us reduce waste while ensuring every piece receives the attention to detail it deserves.
3. Can I exchange my garment for another style or colour?
As all PARTYKLES garments are made to order, we are unable to exchange products for a different style, colour, or size after the order has been placed.
4. Who can I contact if I need help before ordering?
We're always happy to help! Reach out to our customer care team with any questions about sizing, fabrics, colours, or customisations before placing your order. Our team will be delighted to help you choose the perfect outfit. you can refer to our contact details mentioned on the website or Email: teampartykles@gmail.com
Shipping
1. How long does it take to receive my order?
Each PARTYKLES
garment is thoughtfully crafted to order. Most orders are dispatched within 7–10 working days, after which delivery timelines depend on your location.
2. Can I get my order gift wrapped?
Absolutely! We'd be delighted to present your order in complimentary gift wrapping, making it ready for any special celebration. Simply let us know at the time of placing your order.
3. Do you ship internationally?
Yes. We ship to many international destinations. Shipping timelines and charges vary by destination.
4. What if my package is taking longer than expected?
While we strive to ensure timely deliveries, occasional delays may occur due to courier operations, rains, or unforeseen circumstances. If your order takes longer than expected, please contact our Customer Care team, and we'll be happy to assist you.
5. Will I get a tracking number?
We'll send you a tracking link so you can monitor your shipment every step of the way.
Payments
1. How will I know if the order has been confirmed?
Once the order gets confirmed, you will receive an email with the confirmation and receipt of your order.
2. What payment methods are available?
If you choose to pay online, we accept Visa, Mastercard, Net Banking, and UPI.
We do not currently offer Cash on Delivery (COD) or EMI payment options.
