Returns & Exchanges

RETURNS, EXCHANGES & CANCELLATIONS

At PARTYKLES, every garment is thoughtfully crafted exclusively for you. As all our pieces are made on a pre-order basis, production begins soon after your order is confirmed.

Returns & Exchanges

As each piece is specially made to order, we do not accept returns or exchanges under any circumstances.

We strongly recommend reviewing our size guide carefully before placing your order. If you require assistance with sizing, fit, or styling, our team will be happy to help you make the right choice before your purchase.

Returns or exchanges will only be considered if:

You receive an incorrect item, or the product has a manufacturing defect.

In such cases, please notify us within 48 hours of receiving your order by emailing teampartykles@gmail.com with your order number, photographs of the product, and a brief description of the issue. Once verified, we will arrange an appropriate resolution.

“Items that have been worn, washed, altered, damaged after delivery, or reported after 48 hours will not be eligible for replacement.”

CANCELLATIONS

As every order is made specifically for each customer, cancellations can only be requested within 24 hours of placing the order.

Once production has commenced, orders cannot be cancelled, modified, or exchanged.

REFUNDS

PARTYKLES does not offer refunds for cancelled orders, change of mind, incorrect size selection, or any other reason.

In exceptional cases where a cancellation request is approved within the 24-hour window and production has not yet begun, the amount may be issued as store credit, valid for future purchases.

We sincerely appreciate your understanding and support. Our made-to-order approach allows us to create thoughtfully crafted garments while minimizing waste and maintaining the highest standards of quality and craftsmanship.